Our Team
 
KM2 Solutions boasts a senior management group led by David Kreiss and Gary Myers.  They have spent their entire careers in the customer contact industry and collectively have 50 plus years of experience in the industry.  Our on site management staff consists of US trained professionals with long term commitments. 
David Kreiss   President & CEO
  • 13 years with Citibank & American Express
  • CEO Nationwide Credit Inc.
  • CEO/Founder OSI (Outsourcing Solutions, Inc)
  • CEO/Founder Convergent Resources, Inc
Gary Myers   COO
  • Pioneer in construction and design of Near Shore Call Centers
  • First and Most Successful Inbound/Outbound Outsourcing Company to Operate in the Near Shore 
  • Owner/Founder ECC Credit, the building block of AllianceOne
Raymond Valentine   CTO
  • 20 years call center technology management
  • 10 years Global Call Center design including the USA, Canada, UK, India, Philippines, St Lucia, Barbados, and Grenada
  • 6 yrs experience deploying VOIP technologies
  • Expert in contact management solutions including inbound, outbound, email, chat, and recording
Terry Weikel   CFO
  • 35 years experience in accounting and finance with an emphasis on mergers, acquisitions, and integration
  •  M&A Consulting experience – 5 years
  • CFO (4 years) and SVP Corporate Development (2 years) at AllianceOne Incorporated
  • CFO of National Propane Corporation – 3 years
  • AmeriGas VP of Financial Services (4 years) and VP/Controller (9 years)
  •  Six years auditing experience 
  • B.S in Accounting and MBA in Finance
 
Benjamin Guerrero   VP Financial Services
  • 11 years of auto finance experience
  • Management experience in Customer Service, Early and Late State Collections, Loss Mitigation and Vendor Management with both Wachovia Dealer Services and Santander Consumer USA
  • Extensive portfolio management experience with auto finance organizations specializing in both prime and subprime originations
Maggi Williams   VP Corporate Development
  • 20 years BPO Consulting experience
  • 12 Years Business Development and implementing and managing call centers and customer service organizations in Canada, USA, Venezuela, Argentina, Brazil and Mexico. Six years auditing experience
  • Maggi Williams has been successful in developing new and existing accounts for clients through an in depth knowledge of the Call Center business environment and an unparalleled knowledge of all aspects of Call Center Operations, IT and Sales.

    We will Exceed Your Expectations